1. Order Processing Time
-
All orders are processed within [2 DAYS] after payment confirmation.
-
Orders are processed on business days (Monday to saturday, excluding public holidays).
-
Orders placed on weekends or holidays will be processed on the next business day.
Please note that processing time is separate from shipping time.
2. Shipping Methods
We offer the following shipping options:
Shipping methods may vary depending on your location and product availability.
3. Shipping Costs
-
Shipping charges are calculated at checkout based on your location and selected shipping method.
-
Standard shipping cost:depends upon the location and products
-
Express shipping cost (if applicable)
Shipping fees are non-refundable unless the order is canceled before dispatch or due to our error.
4. Delivery Timeframes
Estimated delivery time:
-
Metro cities: [3 –6 BUSINESS DAYS]
-
Other locations: [5–8 BUSINESS DAYS]
-
Remote areas may require additional time.
Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, public holidays, or other unforeseen circumstances.
5. Tracking Information
-
Once your order has been shipped, you will receive a confirmation email/SMS with tracking details.
-
You can track your order using the tracking link provided.
-
Tracking updates may take up to 24 hours to reflect after dispatch.
If you do not receive tracking information within [3 BUSINESS DAYS], please contact us at [faimzee555@gmail.com].
6. Delivery Issues & Delays
While we strive to ensure timely delivery, [FAIMZEE CREATIONS ] is not responsible for delays caused by:
-
Courier service disruptions
-
Incorrect or incomplete shipping addresses
-
Customer unavailability at the time of delivery
-
Natural disasters or unforeseen events
If your order is marked as delivered but you have not received it, please contact us within [2 DAYS] at [FAIMZEE555@GMAIL.COM], and we will assist you in resolving the issue.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is provided:
Please contact us immediately at [FAIMZEE555@GMAIL.COM] if you notice an error in your shipping details.
8. International Shipping (If Applicable)
We offer international shipping to selected countries.
Please note:
-
Customs duties, taxes, and import charges (if applicable) are the responsibility of the customer.
-
Delivery timelines may vary depending on customs clearance procedures in the destination country.
We are not responsible for delays due to customs processing.
9. Undeliverable Packages
If a package is returned to us due to:
We may contact you for re-shipment. Additional shipping fees may apply.
10. Contact Us
If you have any questions about shipping, please contact us at:
📧 [FAIMZEE555@GMAIL.COM]
